MARK CRAIG
founder & design director
mark founded the Protocol design agency in 2007 based on the simple idea that ‘good enough’ is never good enough. always striving for world-class design solutions, he combines an insatiable curiosity with deep research to gain insights into people’s true needs and behaviors. in addition, his obsession with brand building ensures that all product solutions fit perfectly within a larger narrative, telling a story about each company’s values and outlook.
mark originally moved to new york city in 1999 to get a masters in industrial design at the prestigious pratt institute in brooklyn. while his original intent was to move elsewhere after graduation, he quickly fell in love with the creative energy that was emanating from practically every surface and never left! nearly 25 years on, he now lives in the neighborhood of bed-stuy with his wife and two kids, taking every opportunity he can to see live music and continue soaking up the inspiration from this amazing place!
managing partner & design lead
JUSTIN HARMON
justin brings his clients over 20 years of experience leading design and innovation efforts in the eyewear, apparel, sports, and timepieces industries.looking at the world through a well-researched lens with an eye on the big picture is his secret sauce. his acute attention to detail coupled with his technical background means that no element in the design process is left untouched. quality and human-centric design are paramount to his product strategies, as are the enduring and beautiful materials used to construct each individual piece. justin will work tirelessly for his clients to find good solutions to their customer problems while maintaining a real-world outlook.
“creativity involves breaking out of established patterns in order to look at things in a different way”.
new challenges and opportunities are always welcome!